As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.
When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have time allotted for emergencies, there will be times when the unexpected may create delays. We will ensure these are minimized as much as possible.
You will normally see one of our team members first who will weigh your pet, gather some information, and admit you and your pet into one of our exam rooms. A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment if necessary. You will normally see a team member again to wrap things up, and to provide you with any further educational information and answer routine wellness and care questions for you. At this time we will also look after the billing and schedule any needed follow up.
We look forward to meeting you and your human and animal family members!