Our vision is to be the most trusted and caring veterinarians in the Waterloo region by delivering exceptional patient care and improving the quality of the bond our clients have with their pets.



We hold ourselves personally accountable to high standards of care for our patients, our clients and each other.


We support a culture of continuous improvement, striving to improve in every aspect, every day.


We are committed to provide high quality medicine, detailed patient care and exceptional customer service.


We conduct ourselves with honesty and integrity, while acknowledging and appreciating the trust that our clients, our patients and fellow team members place in us.


We use a collaborative team effort to provide our valued clients and patients with exemplary service and care in every interaction.


We treat our patients, our clients and fellow team members with dignity and professionalism.